FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS
What services does Health & Style Medical Centre provide?
Health & Style Medical Centre is a leading multi‑specialty medical centre in Abu Dhabi offering patient‑centred, comprehensive healthcare services across a range of medical disciplines. It combines advanced medical expertise, modern technology, and personalized treatment plans to meet the diverse health needs of individuals and families.
Where is the centre located?
The centre is located in Al Danah, Zone 1, Abu Dhabi, UAE, next to Al Thiqa Pharmacy on Al Falah Street.
What are your contact details and operating hours?
Phone: +971 2 633 0515 / +971 55 511 6072,
Email: info@hsmc.me,
Operating Hours:
Mon – Thu: 09:00 AM – 09:00 PM,
Fri – Sun: 09:00 AM – 05:00 PM
Does the centre accept patients of all nationalities?
Yes — the centre provides healthcare services to all residents and visitors in the UAE, regardless of nationality. (Standard practice in UAE private healthcare clinics.)
APPOINTMENT AND VISIT QUESTIONS
How can I book an appointment?
You can book an appointment by calling the centre directly or using the Book An Appointment feature on the website.
What should I bring to my appointment?
Bring your Emirates ID (or passport), insurance card (if applicable), any relevant medical reports or records, and a list of medications you are currently taking.
How early should I arrive?
It’s recommended to arrive at least 15–20 minutes before your scheduled appointment for registration and check‑in.
What languages are spoken at the centre?
Healthcare providers and staff may speak multiple languages, including English and Arabic
SERVICES AND TREATMENTS
What medical services does Health & Style Medical Centre offer?
The centre offers a wide range of services, including but not limited to:
Podiatry,
Prosthetics & Orthotics,
General Medicine,
Dermatology,
Dentistry,
Ophthalmology,
Physiotherapy,
Hijama (cupping therapy),
Orthopedics,
and specialized diagnostics and treatment plans.
What is general medicine and when should I see a GP?
General Medicine provides primary healthcare services including diagnosis, treatment, and ongoing management of a variety of health issues such as infections, chronic diseases (e.g., diabetes or hypertension), preventive health checks, and more.
Do you provide preventive health screenings?
Yes — preventive care, health screening, and wellness advice are part of general medicine consultations to support long‑term health outcomes.
Are specialized treatments available for diabetic foot and vascular issues?
Yes — podiatry services include care for diabetic and high‑risk foot conditions, including neuropathic assessments and custom treatment plans.
BILLING AND INSURANCE
What insurance plans do you accept?
The centre accepts a variety of health insurance plans. Patients should contact the centre or check their insurance provider list to confirm coverage.
What if my insurance isn’t accepted?
Patients with out‑of‑network plans can still visit; reimbursement and coverage depend on your insurer’s policy. Contact your insurance provider before your visit for details.
How does billing work?
Billing is handled at the clinic reception after your consultation or treatment. You will be informed of any charges not covered by your insurance prior to settlement.
DOCTORS AND EXPERTIES
How can I learn about your doctors and specialists?
The Our Doctors page on the website profiles the medical team, including their specialties and qualifications.
Can I request a specific doctor?
Yes — you can request a preferred doctor when booking your appointment, subject to availability.
ADDITIONAL QUESTIONS PATIENTS OFTEN ASK
Are follow‑up appointments required?
Follow‑up visits may be recommended by your doctor depending on your diagnosis, treatment plan, or ongoing care needs.
Do you have special offers or promotions?
Yes — the centre periodically runs exclusive healthcare offers and promotions on selected consultations and treatments.
Does the centre offer health education or community events?
Yes — through its News & Events section, the centre shares health seminars, workshops, and community initiatives.
